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BC Transit plans to improve customer experience with new app 

Starting tomorrow BC Transit will start transitioning to a new online customer alert system which they say will disable old user accounts currently in use. 

In a media release, they say the new platform will provide users with the most up-to-date information on service impacts on the transit system across the province.  

They say once users have set up their new account riders will have the ability to receive route-specific notifications to help everyone know if their bus is on time, delayed or canceled. 

They add the move will provide a more stable platform for BC Transit and even more reliability for consumers. 

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Those using the old app will have their current account deactivated tomorrow and will be expected to download the new app to get up-to-date information. 

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