Whether it was calls that needed to be rerouted elsewhere, or ones that didn’t warrant a call at all, the annual worst calls list from E-Comm 9-1-1 didn’t disappoint.
The annual list shows the most unusual calls of the year to help highlight the importance of keeping emergency lines open for emergencies only.
E-Comm call taker Laura said every second they spend taking a call on a non-emergency is time they could be using to help in a life-threatening emergency.
“We understand that some of these situations might feel urgent to the individual in the moment, but 9-1-1 is not the appropriate number to call if your power goes out or you require tech support.”
The top 10 list went as follows:
- Their neighbour was wearing too much cologne
- The dry cleaners stained their shirt
- McDonald’s wouldn’t open their doors
- They wanted directions to a 24/7 Shoppers Drug Mart
- Complaining the power was out
- Requesting technical support
- The box of 38 avocados they purchased were rotten
- They left their phone in an Uber
- Requesting help removing a wasp nest
- There was a domesticated-looking bunny in the park
9-1-1 is asking people to keep their lines open for emergencies only that require immediate action, whether someone’s health, safety, or property is in jeopardy, or they are witnessing a crime.
